Policies:
1. If we're backordered, we will contact you right away notifying you of wait times. If you prefer not to wait, we will process
a refund for you.
2. In the event we are backordered, we ask for a deposit of 50%, with the balance & shipping due on completion
of the instrument. If you prefer, you are welcome to pay the whole amount up front.
3. If you put a 50% deposit
on an instrument and then cancel after work has begun: we will refund your deposit only after we have found another buyer for it (this
normally happens within a month of scheduled completion date). If you paid the whole amount upfront, we will refund 50% right away,
with the remaining amount refunded as described above.
4. Warrantee: Our instruments are fully guaranteed, and warranted for
1 year. When warrantee work is required, we will have the instrument shipped back to us at our expense.